This Agreement (“Agreement”) outlines the terms and conditions for the GiftRocket Prepaid Gift issued by Sunrise Banks, N.A. (“Sunrise Banks, N.A.” or “Bank”) St. Paul, MN 55103, Member FDIC. “Gift” means the funds held and transferred by Sunrise Banks, N.A. according to instructions provided by a purchaser and/or recipient. By purchasing or redeeming the Gift, you agree to be bound by the terms and conditions contained in this Agreement. GiftRocket, Inc. ("GiftRocket") is the program manager for the GiftRocket Prepaid Gift. “You” and “your” means the person or persons who have purchased the Gift and/or the person or persons who have redeemed the Gift as applicable. “We,” “us,” and “our” mean the Bank, our successors, affiliates or assignees. “Redemption” means the submission of instructions through the GiftRocket website, www.GiftRocket.com (“Website”) for the transfer of Gift funds to the recipient through an approved disbursement method. By purchasing or redeeming a Gift, you agree to the terms and conditions set forth in this Agreement.
The Gift and its funds will expire three (3) years after the date of purchase. The Gift is not connected in any way to any other account. The Gift is not a gift certificate, a store gift card, or a general-use prepaid card, as defined by federal statutes. The Gift is not for resale. You will not receive any interest on your funds associated with the Gift. The Gift may be cancelled, repossessed, or revoked by us at any time without prior notice. The Gift is not designed for business use, and we may close your Gift if we determine that it is being used for business purposes. We may refuse to process any transaction that we believe may violate any laws, payment network rules or the terms of this Agreement. You are responsible for confirming the accuracy of all information you provide.
When you purchase a Gift, you authorize us to make an electronic transfer from your desired payment account, such as a credit card, to Bank. This transfer includes the desired amount of the Gift, plus any purchase fees associated with the purchase. The minimum Gift amount is $1 and the maximum Gift amount is $1,000. In order to purchase a Gift, you may be asked to provide your credit card information, billing address, and e-mail address. An authorization will be placed on your card for the total price of the Gift to ensure that you have sufficient funds available to cover the transaction. Pending a review of the transaction, your card will be charged the authorized amount. You authorize us to resubmit any charge that fails, is charged back or otherwise reversed. Funds representing Gifts that have been purchased will be held in a pooled account at the Bank for the benefit of recipients.
Prior to completing the purchase, you will select how you want to notify the recipient about the Gift. Some delivery methods require that the purchaser take action in order for the recipient to be notified about the Gift, such as if the purchaser elects to receive a printable PDF that the purchaser will deliver to the recipient. Other delivery methods are facilitated by GiftRocket, such as e-mail delivery, but delivery is not guaranteed. Confirm with the recipient that they have received notification of the Gift. Notification of the Gift will include a link or a secure access code that will be necessary to redeem the Gift.
In order to receive the funds associated with a Gift, you will need to access the Gift on the Website and give us instructions for how you want to receive the funds. When applicable, you may be able to elect to have the funds transferred to your US-based bank account. The Gift funds will be dispersed pending a review of the redemption request. The review may require additional information from you and may delay the transfer of funds.
If the disbursement of Gift funds fails, we will notify you by e-mail and allow you to try again. However, you understand that your Gift balance will not be reimbursed in the event that you supply incorrect redemption instructions and the transfer completes. You understand that the set of available redemption options may change over time.
Information about the Gifts you’ve purchased and received, along with information about the transfers associated with the Gift will be sent via e-mail and can also be accessed through the Website. You agree to notify us promptly of any erroneous, improper or unauthorized transfers or changes involving any Gifts you are a party to.
We reserve the right to review and postpone the purchase or disbursement of your Gift. We may suspend or cancel your Gift or this Agreement at any time.
Your Gift can be cancelled for a full refund within 30 days of purchase if it was bought through the Website and it has not been redeemed. Please contact Customer Support ([email protected]) to cancel your Gift. Gifts purchased via bulk order or API are non-refundable.
A purchase fee is displayed at checkout and charged at the time of purchase. The fee is transferred as part of the initial transfer to Bank but will not be applied towards the value of the Gift.