Effective: June 1, 2023

Welcome to our website. Your privacy is important to us and we value the trust you place in us.

Tremendous provides various reward, incentive and other products and services (“Client Services”) to corporate clients (our “Clients”), and our Clients provide these rewards, incentives and other products (“Rewards”) and services to individuals (“Recipients”) for redemption.

This Privacy Policy describes the types of information that Tremendous, LLC (“Tremendous”, “us” or “we”) collects, uses and discloses as a “controller” or “business” about (i) employees and representatives of current, past and prospective Clients (“Authorized Users”), including in relation to their use of the Client Services (ii) Recipients who choose to redeem Rewards received from one of our Clients, (iii) individuals who use our website at www.tremendous.com, or other websites we operate and link to this Privacy Policy, (collectively, the “Site”) or otherwise interact with us, including via email or through other applications, services, tools, and features that we offer, and (iv) individuals who apply for a job with Tremendous (collectively, our “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a Client, Authorized User, Recipient, website visitor, job applicant, or another individual whose information we have collected pursuant to this Privacy Policy. This Privacy Policy sets forth our policy with respect to the collection, use and disclosure of information that is collected through the Services. By using or accessing the Services, you acknowledge that you have read, understood and agree to be bound by the terms of this Privacy Policy and Terms of Service, and agree to the data collection, use, disclosure and storage practices described in this Privacy Policy. For the purpose of applicable data protection laws, we are the “business” or “controller.”

This Privacy Policy does not apply to our collection, use and sharing of information about Recipients that we receive directly from one of our Clients when providing the Client Services. In those circumstances, Tremendous is generally a “data processor” or “service provider” under applicable data privacy laws, and not a “controller” or “business”, and we only process and use the data in accordance with the documented instructions of our Client, and strictly on their behalf, subject to our agreement and data processing addendum entered into with our Client. Our Clients are solely responsible for meeting any legal requirements applicable to “data controllers” or “businesses” (such as establishing a legal basis for processing and responding to data subject rights requests). If you have any questions about the Client Services and your use of data by our Clients, please reach out to the relevant Client directly.

Tremendous works with financial institutions, and may disclose certain information to them, in order to facilitate the redemption of some Rewards. Due to the requirements of such financial rules and regulations, including anti-money laundering laws, Tremendous may not be able to delete your information, even upon your request.

Information Collection

Depending on how you interact with the Services, we may collect different types of information about you, including as set out below.

  1. Information You Provide to Us
    1. Prospective or Current Clients and Authorized Users

Basic contact details: Name, address, email address, telephone number, mobile telephone number and information about the Client.

Tremendous account credentials: Username, password, security questions, to help us maintain and secure your account with us. If you choose to use register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Payment information: Bank account information, payment card information, or other financial account information**, billing address.** A third-party payment processor collects and processes payment card information on our behalf; we do not collect or retain your payment card information.

The information listed above is required to enable us to fulfil our contract with you. If you do not provide this information, we will not be able to provide you with our Services.

If you access the Client Services as an employee or representative on behalf of one of our Clients, you are considered an Authorized User under the Client's contract with us. Your use of the Client Services is subject to our contract with our Client, as well as this Privacy Policy and our terms of use. If you have questions about the collection and use of your information as part of us providing Client Services, please contact the Client, who may be your employer. The Services and Client Services are not intended to collect personal health information or other sensitive information about you as an Authorized User. Any such information should remain with the Client.

  1. Recipients

Basic contact details: Depending on how you choose to redeem your Reward, we may collect from you your name, address, email address, mobile telephone number.

Demographic information: If you choose to redeem your Reward via a prepaid card, then we will collect your date of birth. At our Client’s election, depending on the value of the Reward, we may collect information about your citizenship. We collect this information to facilitate your redemption of the Reward and to comply with applicable laws and regulations.

Government Identifiers: Depending on the value of the Reward, you may be required to provide your Social Security number, Tax Payer Identification number, Employer Identification number, Internal Revenue Service account number. We collect this information to comply with applicable laws and regulations.

Transaction and redemption data: Depending on how you redeem your Reward, we may collect from you your bank account information, PayPal or other financial account information, and information about redemption of a Reward, including related transactions made on any prepaid cards.